Customer Reviews
We welcome feedback from our customers and below is some examples of the feedback we have received across all our courses over the years.
You can also leave a review for us on Google, for which we would be very grateful. Please click here if you would like to do this.
Excellent course, tutor was very professional and knowledgeable and sensitive to everyone’s understanding/knowledge of mental health. Great interaction with the group and got everyone involved. The group were from various different sectors but it did not matter as everyone was encouraged to join in. Some great tips picked up on the day and made me think about things. Would highly recommend this course to everyone.
We used Compliance Training Ltd to deliver the Safeguarding Level 3 Training to staff. The whole experience from the organising to the delivery of the training was smooth and hassle free. Silvana dealt with all queries quickly and efficiently. Certificates were sent by email shortly after the training. I would not hesitate to use Compliance Training again in the future. Thank you, Silvana.
I would like to give feedback regarding the First Aid training delivered at Roselands last week. All the staff commented that it was very interesting and worthwhile. Silvana demonstrated the importance of first aid to make staff feel confident to practise if necessary. I would definitely use Compliance Training Ltd for further training.
I thought your medical emergency course training was extremely relevant to todays situation. It was very thorough and i recommend those who haven’t done it yet, to start with you. I think you are very polite and approachable as well as very knowledgeable. I love the fact that you tailor your course to the audience. I’ve already recommended you to friends and family who are dentists and medical practitioners. Just wanted to say a huge thankyou from me and my team for refreshing our knowledge.
Myself, Graham and Ethan recently attended one of your first aid courses.
We all enjoyed the day and found it to be very informative and it exceeded our expectations.
The course was easy to follow and the instructions were clear & concise.
We would have no hesitation in recommending this course to other people.
We received fire marshal training from Compliance Training Ltd.They delivered an excellent course, really comprehensive and helped the team develop a clear understanding of their responsibilities in the event of a fire and/or evacuation. They even arranged some fire extinguisher practice on the day which was really exciting. Really lively environment and would highly recommend them to others.
- Thank you. The best trainer I have ever had!”
- “This was the best first aid training I have done. I would feel a lot more confident carrying out first aid now. Thank you very much.”
- “Made the content of the course relevant to our setting. Made it really interesting.”
- “Delivery was excellent. Thank you very much.”
- “Fantastic! Really comfortable, confident, relaxing and knowledgeable.”
- “Fantastic delivery, very well presented.
Silvana was very informative, pleasant and easy to understand. Recommend to everyone.
Informative day in a relaxed environment, trainer really good.
Very easy to understand, excellent facilities and trainer. Thank you.
Just wanted to say thank you for delivering excellent training. All the staff were very happy. We hope to use again in the future when we require any training. Thank you.
The instructor was probably one of the best I have come across. Even though I have done the courses before I have come away feeling that I have learnt something. Thanks (Reed Candidate)
Training courses have exceeded my own and staff expectations. The delivery by the Trainer is of a
very high standard, interactive and interesting. Information is up to date, relevant and comfortably transferable to our workplace to enhance the service we provide.
Silvana has worked alongside Ability Case Management in providing bespoke training packages to both support workers and case managers. Silvana understands the need to adapt training to meet the requirements of individual support teams. This has included Zoom conference calls during the lockdown period which has been invaluable to ensure that mandatory training has been completed.
All training is completed in an informal and interactive manner and support teams have provided positive feedback on the learning aims achieved, which has in turn had positive outcomes for our clients.
I could not recommend Silvana more highly.
It was a pleasure working with Compliance Training Ltd, over the five days you spent at our company training staff on Mental Awareness and associated areas. I appreciated the time you spent beforehand and also during the five days listening to our needs adapting and adding literature to help staff understand the course and styling and customizing it around in a way for our staff to fully engage.
Your style and presentation really set the tone for a successful staff training and development course. I wish you continued success in your work and will highly recommend your company to other services and look forward to using Compliance Training Ltd again in the future.
Excellent training everyone made to feel relaxed and comfortable. Everyone engaged in the training & learnt a lot.
Thank you to Silvana for supporting Forget Me Not Children’s Hospice with her training session at the back end of last year. We found the day to be really enjoyable and really liked the way that Silvana had a range of training techniques included throughout the morning opposed to PowerPoint slide after PowerPoint slide. It offered a good opportunity for us all to reflect on our own strengths whilst highlighting areas for development which, going forward, will make us a stronger team.
I found the Emergency first aid at work 1day course . I found that this course was wonderful and very well presented and lots of knowledge was given. Will be back to do more course in the future.
We recently used the services of Compliance Training Ltd to deliver our 1st aid training. The company ensured that the training was tailored to our needs and were able to accommodate our requests. We will be using Compliance again and would highly recommend them for their professional services at a competitive rate.
I recently joined one of Silvana’s open first aid courses and it was nothing short of excellent! It was professional, well structured and thought out, very thorough and also tailored to us as students; she invited us to ask about what we wanted to know about first aid and implored us to ask about anything if we weren’t sure.
My colleagues and myself from Sure Store participated in this course and it was taught by Silvana. She was an amazing teacher. I have been on a few other first aid courses and none of them compare to this one in terms of information engagement and enjoyment. I would highly recommend this course and Silvana. I could not fault it if I tried.
Two members of our team attended the 1-day first aid course this week and both employees have said how well run and informative the course is. We would definitely recommend Compliance Training and will be sending other members of our team when we can.
Excellent course. A lot more information than I was expecting and delivered at a great pace and plenty of time to ask questions and really understand the content. The trainer was very sensitive to the needs of the group and adapted to the different work places we all had. Would recommend this course to everyone, not just management.
I am confident that I can now deal with situations with Mental Health and was given great information for signposting people where I cannot deal with the situation.
Great communication throughout the whole process, and very accommodating to the needs of our business. We were able to add specific detail to our training so it focused on real-life issues we were experiencing.
The actual onsite training was received really well by our team members, who all learned plenty over the 2 days. The relaxed open discussion-based learning was the main reason for this.
The training worked so well for us that we’re rolling it out across all of our teams and depot’s all over the country both face-to-face and via Zoom.
Thank you to all those that help to arrange the day.
Another fantastic training session with Compliance Training. Silvana coached the team through basic life support, the session was engaging, informative and fun! Thank you so much for providing this service and supporting FMN Graces Place.
We recently used the services of Compliance Training Ltd to deliver our 1st aid training. The company ensured that the training was tailored to our needs and were able to accommodate our requests. We will be using Compliance again and would highly recommend them for their professional services at a competitive rate.
Silvana was strongly recommended to us to present our annual first aid training event for our employees. Yipiyap employs highly academic gap year students in the year before they go to university and we required the course to be tailored specifically so it was very much geared towards young people and the risks/ injuries and accidents they could potentially face. The course, therefore, had to be bespoke and cover a broad range of emergency treatments.
Given the lockdown situation, we had to adjust our plans to hold the training online. Silvana delivered the content of the course extremely well given the constraints of an online meeting. Even the use of the defibrillator was expertly demonstrated in 2D. First aid courses (in my experience) can be pretty dry and talks that many have already sat through on numerous occasions, so it is a challenge to deliver them in a way that attracts and maintains full attention. Silvana’s infectious personality made the course fun at the same time as it being informative and useful. It was really interactive and because of her approach, everyone felt comfortable to ask questions through the talk and at the end.
Had training on First Aid course with Silvana. It was so so interesting & will definitely help me in the future. Thanks for the time and effort put in. Would definitely recommend.
Fantastic course really enjoyed the training would recommend to anyone who hasn’t had any first aid training.
Excellent delivery, very clear and concise. All aspects covered and we completed all practical tasks. Would highly recommend.
We received an excellent friendly service from Silvana and her colleagues. Great communication from the start, easy booking process and a brilliant, comprehensive course which covered everything we needed and more. Would highly recommend.
Very informative, useful information!
Interesting and informative, easy to follow.
Very well presented and informative, extremely useful and well worth taking the time to attend.
Really great course & excellent trainer. Good hands on learning.
Used Compliance Training Ltd to deliver a health and safety and manual handling course to my removals team. The service was great from start to finish. Really easy to book and the courses were well structured with lots of chances to ask questions and get some helpful advice from Silvana.
Silvana is always very accommodating when it comes to fitting in a course that we require at short notice and has also travelled to meet our support workers too.
Silvana is very professional in her delivery and the pace of training is just right. Silvana is always friendly and the feedback we have received from our staff after training is great.
The recent training delivered by Zoom was an enjoyable experience, it was engaging, interactive, delivered in an efficient and timely manner and the overall quality was excellent.
Thank you
Effortless and efficient course. Excellent knowledge base and competent at answering any questions asked. Would recommend this course highly.
EXCELLENT TRAINING The staff really enjoyed the training. They found it very interesting and said the trainer kept their attention throughout the day. They said it was the best First Aid training they had attended.
Superb course, have taken a lot from this which I can implement through out my daily job.
Interesting course and I have learnt a lot.
Provided very clear instruction was very easy to understand.
Silvana is amazing at what she does. This is a woman who always goes above and beyond to provide the best training there is. Her knowledge and skills are top of the game. Highly recommended.
I found it really informative and told in a way that was both interesting and useful. Some surprising facts.
Came as a group to be taught a manual handling course for the company I work for last year. Silvana is very good at what she does. Learned a lot and she made it interesting so the day flew by. Would definitely recommend.
I really enjoyed the first aid training. I was really comfortable and at ease when completing the tasks. I feel as though I came out from the course with a whole new range of knowledge.
Excellent Training. Was put at ease the minute you walk in. A very friendly, professional training was given by Silvana from start to finish. I would have no hesitation in recommended anyone to use her services in the future.
Silvana was great, I attended a 1 day first aid course and found it to be a friendly and engaging course, social distancing was maintained at all times and sanitation of the equipment was second to none.
Just wanted to say thank you for delivering excellent training. All the staff were very happy. We hope to use again in the future when we require any training. Thank you.
Phenomenal training given by Silvana. Really interesting training and the content was delivered really well
Silvana delivered a very thorough one-day first aid course which was taught really well. I would definitely recommend the course.
Great course, laid back, knowledgeable trainer who really adapted the course to the participants without leaving any stone unturned with regard to the information we received. The course content was excellent.
During lockdown in our Virtual Tavern Facebook group, we noticed an increasing number of people reaching out who were struggling with mental health issues. We contacted Silvana who booked us on this course. It was a real eye-opener and got us thinking about a lot of subjects we hadn’t even considered. The course was delivered via zoom due to covid restrictions. There was lots of interaction and regular breaks so it didn’t feel like a long day. Would highly recommend this course for anybody looking for an entry-level into mental health, and we are looking forward to taking further courses with Silvana and the team.
A great course that was set out really well. All the team were made to feel comfortable and involved throughout the course! A great instructor who made the course easy to follow and interactive for us all. I 100% recommend it.
A brilliant bespoke training course that was tailored to meet our specific needs. Chose to do a live interactive course over Zoom to fit around our work commitments and it was excellent, with lots of opportunities to do group activities and ask questions. So much better than just doing an automated online course and the trainer really worked hard to ensure we understood the subject matter and made it relevant to our work
I contacted Silvana at Compliance Training to carry out some basic first aid and defib training for the staff at my local community club. As most of the bar staff work during the day it was necessary to run the session from 6.00 p.m. Silvana was more than happy to do this for us. The session was extremely professional but done in such a way as to make everyone feel at ease and able to interact and raise any queries throughout the session. Everyone who attended enjoyed the session and felt that it had given them the knowledge and confidence should they ever be in a position that required them to help.
The staff found the training very helpful, informative and presented in an engaging way, especially the practical aspects.
Communication from onset to completion was clear, efficient and straightforward. Thank you!
Our team recently attended the Emergency First Aid at Work one day training with Compliance. The delivery of the course was excellent and covered everything they needed. The trainer was engaging and helpful making the whole day an enjoyable experience.
Thank you for providing the First Aid Training yesterday. All the staff really enjoyed it and one commented that it was the best training she has ever been on. I look forward to working with you again in the future.
Myself and a colleague attended a 1 day Emergency First Aid at Work training course provided by Compliance Training Ltd. I’ve completed a lot of first aid and resuscitation training in the past, having worked as a lifeguard for 10 years, but that was a long time ago so I knew there would be gaps in my knowledge and things that have been updated since then. My colleague had no previous experience of any first aid training. With this in mind, I feel the delivery of the course was excellent. The training provided covered all the basics required, which is a lot to fit into one day, but it never felt rushed and we were always given time to digest the information and ask any questions if needed, and where appropriate we were given time to practice the practical skills to support the information provided. The trainer on the day was friendly, enthusiastic and very knowledgeable. She did a great job of getting people involved and making the day informative and fun to be part of. If you’re looking for a training provider to deliver First Aid, or other training including Healthcare, Manual Handling or Food Safety then I’d highly recommend you speak with the team at Compliance Training.
We had all our staff trained in First Aid. The training was accessible to all, well timed and allowed people to practice skills and ask questions. All staff rated the training highly and say the feel confident to administer first aid in school now as a result of this. I would definitely recommend them to others and we will be booking again to renew our training in the future. Thanks
Great course, great context and good presentation by trainee. I think it will help me in my future to develop.
We would have no hesitation in recommending this course to other people.
Superb one day 1st Aid course, knowledge, experience and pace of course were excellent.
Great! Informative, fun and great value. Thank you.
The company have excellent customer skills and do exactly as it says on the tin. They return back to you with any information you require within a short period of time.
Found this training very informative and will take away from this everything I have learnt today.
Good day and very informative and helpful. Will recommend.
Its been very interesting and I learnt a lot in todays training.
Informative & interactive.
Staff find the courses informative and engaging. Staff comments to management have been “best training received” “really enjoyed and learnt new things.
Hello Silvana. Please see below feedback from one of the candidates from todays training.
“I have had some feedback from a candidate from todays training who said that the training was professional, informative and the best training she has had. This candidate has been to 2 other training session with us before!”
Thank you for continuing to deliver a professional service!
EXCELLENT, ENGAGING TRAINING FOR HEALTHCARE PROFESSIONALS Excellent training provided by Compliance Training Ltd. My support staff commented that it was the best, most interesting, engaging training that they ever received. I would definitely recommend using Compliance Training Ltd as a training provider and look forward to working with them again.
- “Really enjoyed the course, lots of information I’ve definitely learnt a lot and really nice woman!” Abby Knutton
- “Very nice training, clearly teached and lovely tutor. Delivered a lot in two days.” Rebecca Jones
- “Good clear information presented well and discussed in groups.” Sharon Sargent
- “Very informative 2 days, delivered in a profession manner.” Tony Costello
- “Really enjoyed the course, very helpful and some great information.” Kamy Khan
- “Excellent session of Conflict Management and Diversity and Equality. Well presented to the class.” Brian Cross
- “Very happy with the training was explained very well and clear, I learnt so much and understand a lot more.” Laura Flynn
- “Training reflective and ensures that I work better.” Terry Leasre
- “Very helpful and thorough course. Well ran and informative/” Mike Wilson
- “I found the training excellent.”
- “Very interesting.”
- “Really enjoyed it.”
The information was very informative and will be put into practice. It has reminded us all how we should be aware of Manual Handling in all areas covered. Thank You.
Very informative & well presented. Would highly recommend.
I cannot recommend Silvana at Compliance Training Ltd highly enough. I have referred numerous clients across a diverse network of industries to her and all have received first class training.
Silvana delivered an excellent First Aid course for our team, even allowing our 10 year old daughter to join in. Everyone felt at ease and enjoyed the course as well as learning valuable information. Silvana is a lovely lady with a great personality and we hope she will be updating our first aid when needed in the future.
Silvana is an excellent training provider. The First Aid course was made enjoyable by Silvana whose delivery is excellent and knowledgeable. I thoroughly recommend anyone to use Compliance Training
I recently used the Compliance Training Ltd to deliver our construction teams 1st aid training. Compliance Training Ltd tailored the training to our industry and accommodated all our needs & requests. All our staff rated the training highly and said they now feel confident to administer first aid on site. I will be using Compliance training again and I would highly recommend them for their professional services.
We have joined a couple of Silvana’s first aid courses and can honestly says we loved every minute of them. We learnt so much and now feel confident in our roles thanks to this course. We would definitely recommend and will be taking part in some other courses in the future. Thank you Silvana and the team!
I would highly recommend this course. Silvana is an excellent communicator, very knowledgeable and thorough with each topic. The course was well presented, enjoyable, interactive and, most importantly, covered everything we needed. Thank you!
A good course and a knowledgeable trainer who made the course interactive and tailored for the business sectors that the participants were working in. Very informative and good content
A great introductory course into mental health, giving a broad understanding of the issues faced. The trainer was very knowledgeable and led the 1 day training well, involving everyone with good group interaction. Would highly recommend this course for anyone wanting to gain a bit more insight into mental health.
I recently attended the Mental Health first aid training, which was provided at the Fusiliers Museum which was a great venue. The course was well thought out and the delivery of this sensitive subject matter was exceptional. The course signposts great ways to start a conversation with someone who you or another person has concerns about. What issues people may have and how these may be recognised. The course gives great tips on what the next steps should be without putting yourself in physical or emotional danger.
I would recommend to anyone who is interested in mental health and anyone working with others to be able to offer an additional service in the workplace. It’s a great place to start mindfulness in the workplace. This is one of many courses I have attended and each one is delivered in a professional engaging manner. I would recommend the team for any of your training needs.
Really well delivered Emergency at work first aid course, I have been on lots of these courses over the years but it was my colleagues first time, Silvana made sure to find out what our levels of training were and any experience we had had of implementing first aid over the years.
With the group we had there was a lot of comments and Silvana listened and advised on how changes in legislation would impact what we can now do dependant on training. We were all at ease, the course was broken down into manageable sections and plenty of time was provided so that Silvana could check our understanding and ability to put into practise the things we had learnt. I left the course feeling that I had a better knowledge of emergency first aid at work and confident I would know how to put into practise the lessons learned.
The course was held in a lovely room that made learning more comfortable and was excellent value for money.
I would strongly recommend this course.
Excellent training, very informative. Positive feedback from all staff who attended. The training for both the one day First Aid course and Fire Marshal course was delivered very well and thorough. Highly recommended, will use again for future training.
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